For all regular-priced items returned within 30 days of purchase, a credit note may be issued. No refunds.

All sale items are final sales.

Returns : Our return policy is as follows: You have 30 days from the date of purchase to return your order. We offer you the possibility of an exchange or a credit note, However, no exchange or credit will be granted for items purchased on sale. Please note that we do not issue refunds. All sale items are a FINAL SALE. Items must be returned in their original condition with all tags attached. Failure to comply may result in refusal of the return.

Returns beyond this period will not be accepted. Return shipping costs are at the buyer's expense. Please note that all promotional offers are subject to change without notice. Promotional codes are valid only on the website and not in store.

In the event of a defective item, we ask you to send us a photo of the damaged item by e-mail. We will then contact you for further instructions. To return an item, you must contact us by e-mail at the following address and indicate your order number in order to receive a return authorization: info@billielekid.com It is essential to include a copy of the invoice or gift receipt with the returned items. All returns can be made in-store or mailed to the following address:

Boutique Billie le kid

Attention: Return of merchandise

1001 Laurier West H2V 2L1 Montreal

Deliveries : Online orders are processed Monday to Friday, except holidays. We ship within Canada only. Delivery times are 5 to 7 business days (excluding Saturdays, Sundays and holidays) for the province of Quebec. We cannot guarantee the same delivery time for other Canadian provinces. Please note that we reserve the right to modify delivery rates for bulky items only.

Delivery rates with Canada Post: $14.99

Additional charges may apply for more remote areas of Canada. We reserve the right to adjust delivery charges for northern regions (accessible by air only). In this case, the customer will be contacted to agree to the charges before the package is sent.

Free delivery* on purchases of $150 or more

If you have any questions about our policies, please don't hesitate to contact us at 514-903-1350 or by e-mail. info@billielekid.com

* Some items require special delivery due to their volume. Charges of $24.99 or $34.99 apply depending on the item (see product description).Free shipping is not available for these products.