Free delivery on purchases of $150 or more before taxes (except for bulky items) - In-store pickup available

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FAQs

What are the delivery times for my orders?

At Billie le Kid, we do everything we can to ship your orders as quickly as possible. Standard delivery times are generally 1 to 3 business days in Quebec and 3 to 6 business days in the rest of Canada, depending on your location and the carrier. Once your order has shipped, you will receive a confirmation email containing a tracking number, allowing you to track your package in real time. During peak periods, such as the holiday season or sales, slightly longer delivery times may occur. For more details or a specific estimate for your region, please visit our Deliveries page or contact our customer service.

How can I return or exchange an item?

You have 30 days from the date of purchase to return an item. We offer exchanges or gift cards, but no refunds. Sale items are final sale and are not eligible for exchanges or gift cards. To initiate a return by mail, please contact us at info@billielekid.com for instructions. You can also return or exchange online orders directly at one of our stores. Items must be unworn, unwashed, and in their original condition with tags attached.

Can I buy online and pick up my order in store?

Yes, when available, Billie le Kid offers in-store pickup. This option allows you to avoid delivery fees and collect your items within 24 to 48 hours. Once your order is ready, you will receive a confirmation email indicating that it is available for pickup. Please wait for this notification before coming to the store. Preparation times may vary depending on customer volume and product availability. Photo ID and your order confirmation will be required at pickup.

Do you offer gift cards or vouchers?

Yes! Billie le Kid offers digital gift cards, usable both online and in-store. They make a great gift idea, offering the freedom to choose from our collections of clothing, accessories, and plush toys for babies and children. Gift cards are available in various amounts and have no expiry date, allowing you to use them whenever it suits you best. After purchase, the gift card is emailed to you with a unique code, ready to be used at checkout. For more information or to purchase one, visit our Gift Cards page.

Can I track my order once it has been shipped?

Absolutely. As soon as your order is shipped, you'll receive a confirmation email containing a tracking number and a direct link to the carrier's website. This allows you to track your package and get an estimated delivery date. If you don't see the email, we recommend checking your spam/junk mail folder. If you have any issues with tracking or any questions about delivery, our customer service team is available to assist you promptly.

Free shipping on orders over $150

Free shipping on purchases of $150 or more before taxes. In-store pickup available

Size	Stature	Chest size	Waist circumference	Pelvis circumference
2A	86	50	48	53
3A	95	52	49	55
4A	104	54	50	57
5A	110	56	51,5	60
6A	116	58	53	63
8A	128	64	57	69
10A	140	70	61	75
12A	152	78	65	84

Size	Stature	Chest size	Waist circumference	Pelvis circumference
2A	86	50	48	53
3A	95	52	49	55
4A	104	54	51	57
5A	110	56	52	59
6A	116	58	53	61
8A	128	63	57	68
10A	140	68	61	77
12A	152	75	66	81

Size	Size Eur
2A	23/24
3/4A	25/26
6A	27/28
8A	29/30
10/12A	31/34

Size	Head size
2A	49
3/4A	51
6/8A	53
10/12A	55

Size	Stature	Chest size	Waist circumference	Pelvis circumference
2A	86	50	48	53
3A	95	52	49	55
4A	104	54	50	57
5A	110	56	51,5	60
6A	116	58	53	63
8A	128	64	57	69
10A	140	70	61	75
12A	152	78	65	84

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