Free delivery on purchases of $150 or more before taxes (except for bulky items) - In-store pickup available

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FAQs

What are the delivery times for my orders?

At Billie le Kid, we do everything we can to ship your orders as quickly as possible. Standard delivery times are generally 1 to 3 business days in Quebec and 3 to 6 business days in the rest of Canada, depending on your location and the carrier. Once your order has shipped, you will receive a confirmation email containing a tracking number, allowing you to track your package in real time. During peak periods, such as the holiday season or sales, slightly longer delivery times may occur. For more details or a specific estimate for your region, please visit our Deliveries page or contact our customer service.

How can I return or exchange an item?

You have 30 days from the date of purchase to return an item. We offer exchanges or gift cards, but no refunds. Sale items are final sale and are not eligible for exchanges or gift cards. To initiate a return by mail, please contact us at info@billielekid.com for instructions. You can also return or exchange online orders directly at one of our stores. Items must be unworn, unwashed, and in their original condition with tags attached.

Can I buy online and pick up my order in store?

Yes, when available, Billie le Kid offers in-store pickup. This option allows you to avoid delivery fees and collect your items within 24 to 48 hours. Once your order is ready, you will receive a confirmation email indicating that it is available for pickup. Please wait for this notification before coming to the store. Preparation times may vary depending on customer volume and product availability. Photo ID and your order confirmation will be required at pickup.

Do you offer gift cards or vouchers?

Yes! Billie le Kid offers digital gift cards, usable both online and in-store. They make a great gift idea, offering the freedom to choose from our collections of clothing, accessories, and plush toys for babies and children. Gift cards are available in various amounts and have no expiry date, allowing you to use them whenever it suits you best. After purchase, the gift card is emailed to you with a unique code, ready to be used at checkout. For more information or to purchase one, visit our Gift Cards page.

Can I track my order once it has been shipped?

Absolutely. As soon as your order is shipped, you'll receive a confirmation email containing a tracking number and a direct link to the carrier's website. This allows you to track your package and get an estimated delivery date. If you don't see the email, we recommend checking your spam/junk mail folder. If you have any issues with tracking or any questions about delivery, our customer service team is available to assist you promptly.

Free shipping on orders over $150

Free shipping on purchases of $150 or more before taxes. In-store pickup available

Size	1m	3m	6m	12m	18m	24m	36m
Height	54 cm	60 cm	67 cm	74 cm	81 cm	88 cm	96 cm
Chest	35 cm	40 cm	44 cm	45 cm	48 cm	51 cm	54 cm
Waist size	33 cm	36 cm	41 cm	43 cm	45 cm	48 cm	51 cm
Hips	39 cm	43 cm	46 cm	48 cm	50 cm	53 cm	55 cm

Size	Height	Chest	Waist size	Hips
3a	96 cm	54 cm	51 cm	55 cm
4a	104 cm	56 cm	52 cm	58 cm
5a	110 cm	58 cm	53 cm	60 cm
6a	116 cm	59 cm	55 cm	63 cm
7a	122 cm	61 cm	56 cm	65 cm
8a	128 cm	63 cm	57 cm	68 cm
10a	140 cm	70 cm	62 cm	74 cm
12a	152 cm	77 cm	66 cm	81 cm

Size	Foot length	Age
15/16	9.6 cm	1M
17/18	10.2 cm	3M
19/20	11.5 cm	6M
21/22	12.1 cm	12M
23/24	14.1 cm	18M
25/26	14.7 cm	24-36M

Size	1m	3m	6m	12m	18m	24m	36m
Height	54 cm	60 cm	67 cm	74 cm	81 cm	88 cm	96 cm
Chest	35 cm	40 cm	44 cm	45 cm	48 cm	51 cm	54 cm
Waist size	33 cm	36 cm	41 cm	43 cm	45 cm	48 cm	51 cm
Hips	39 cm	43 cm	46 cm	48 cm	50 cm	53 cm	55 cm

Size	Height	Chest	Waist size	Hips
3a	96 cm	54 cm	51 cm	55 cm
4a	104 cm	56 cm	52 cm	58 cm
5a	110 cm	58 cm	53 cm	60 cm
6a	116 cm	59 cm	55 cm	63 cm
7a	122 cm	61 cm	56 cm	65 cm
8a	128 cm	63 cm	57 cm	68 cm
10a	140 cm	70 cm	62 cm	74 cm
12a	152 cm	77 cm	66 cm	81 cm

Jacadi

Jacadi - Adagio Sweatshirt

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FAQs